A 4-week comprehensive online course designed specifically for medical weight loss practitioners and their teams. This course will provide you with the knowledge and tools to create efficient workflows, aligned roles, an ideal patient pathway, and streamlined scheduling for ultimate peace and optimal patient outcomes. This course includes a 1:1 strategy call with Karol!

Course Breakdown:

Week 1: Process

• Learn how to prevent things from falling through the cracks.
• Develop and implement Standard Operating Procedures (SOPs).
• Create predictable systems that bring calm and efficiency.

Week 2: People

• Break down processes into clear roles and responsibilities.
• Create job descriptions that align with your systems.
• Integrate roles with processes for seamless operations.

Week 3: Patient Experience/Pathway

• Orchestrate an ideal patient journey from the first phone call to aftercare.
• Create one-page resource focused on patient experience, efficiency, and comprehensive care.
• Ensure consistent, high-quality interactions at every touchpoint.

Week 4: Predictable Scheduling

• Create efficient, predictable schedules for patients and team members.
• Implement team cross-training for increased flexibility.
• Monitor and adjust schedules for optimal performance.

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